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E2E Test Failures Report

Total Test Files: 5

Failing Test Files: 1

Test Run: 18.02.2026 09:21:30

Open in GitHub

support-request.spec.cy.ts

3 FAILING
Running:  support-request.spec.cy.ts                                                      (4 of 5)
Support Request
Support Request Form
✓ should navigate to Buyer Cockpit or Checkout when clicking "my purchases" button (5666ms)
✓ should navigate to Buyer Cockpit when clicking cancel button (2678ms)
✓ should submit support request with "Other" topic and simple description (3493ms)
✓ should display validation errors when submitting empty form (2720ms)
✓ should enforce character limit on description field when typing (18592ms)
✓ should enforce character limit on description field when pasting text (3180ms)
✓ should display validation error for reason when topic requires it (3338ms)
✓ should display validation error for Description field when topic requires it (4164ms)
✓ should display validation error for Auction ID field when topic requires it (3785ms)
✓ should display validation error for Auction ID field when it has wrong length (4272ms)
✓ should mark Auction ID field as invalid when auction does not exist (3876ms)
✓ should display validation error for Missing Documents when required (4449ms)
✓ should not require auction ID for "Other" topic (3453ms)
✓ should show select documents field when topic is "Vehicle Documents" and reason is "Missing Vehicle Documents" (3305ms)
✓ should hide select documents field when reason is changed to something other than "Missing Vehicle Documents" (3151ms)
✓ should submit support request with "Vehicle Documents" topic and missing documents selected (5017ms)
✓ should display file upload components (2587ms)
✓ should upload a file and show it in the upload component (3321ms)
1) should require terms and conditions checkbox when file is uploaded
cy:command
clearLocalStorage
cy:command
visit /
cy:intercept
Method: POST
Matcher: "**/api/v1/users/user-request"
cy:xhr
GET https://dev.caronsale.de/api/v1/public/config/system
Status: 200
cy:xhr
GET https://dev.caronsale.de/api/v1/meta
Status: 200
cy:intercept
Method: GET
Matcher: "/\\/api\\/v2\\/auction\\/buyer\\/[A-Za-z0-9]{5}$/"
Mocked Response: req => {
const auctionId = req.url.split('/').pop();
console.log('AUCTION ID:', auctionId);
if (auctionId === TEST_AUCTION_ID_VALID) {
req.reply({
statusCode: 200,
body: { uuid: 'test-uuid', externalId: auctionId },
});
}
else {
req.reply({ statusCode: 404, body: { message: 'Auction not found' } });
}
}
cy:command
window
cy:command
task clearRequestHeaders
cy:intercept
Matcher: {"method":"GET","url":"**/authenticated-user"}
cy:command
window
cy:command
wrap {}
cy:fetch
POST https://cognito-idp.eu-central-1.amazonaws.com/
Status: 200
cons:log
Angular is running in development mode.
cy:xhr
GET https://res.cloudinary.com/castle-tech-gmbh/raw/upload/i18n/frontend-web/en.json?t=1771406902421
Status: 200
cy:xhr
(e2e-buyer-alice) GET https://dev.caronsale.de/api/v1/authenticated-user
Status: 200
cy:xhr
GET https://dev.caronsale.de/api/v1/users/profile/
Status: 200
cy:command
wait @e2e-buyer-alice
cy:command
task setRequestHeaders, Object{3}
cy:command
task getRequestHeaders
cy:command
assert expected **e2e-buyer-alice@caronsale.de** to equal **e2e-buyer-alice@caronsale.de**
Actual: "e2e-buyer-alice@caronsale.de"
Expected: "e2e-buyer-alice@caronsale.de"
cy:command
window
cy:xhr
GET https://dev.caronsale.de/api/v1/profile/salesman/e2e-buyer-alice@caronsale.de
Status: 200
cy:xhr
GET https://dev.caronsale.de/api/v1/account/data/855040ef-aca9-471c-b604-94da31763921?augment=settingsBuyer
Status: 200
cy:command
new url http://localhost:4200/salesman/support
cy:command
get body
cy:command
url
cy:command
assert expected **http://localhost:4200/salesman/support** to include **/salesman/support**
cy:command
get [data-cy=support-request_form]
cy:command
assert expected **<app-support-request-form>** to be **visible**
cy:command
get body
cy:intercept
Method: POST
Matcher: "**/api.cloudinary.com/v1_1/**/upload"
Mocked Response: {"statusCode":200,"body":{"secure_url":"https://res.cloudinary.com/test/image/upload/test-file-1.png","public_id":"test-public-id-1"}}
cy:command
get [data-cy=support-request-form_select-topic]
cy:command
assert expected **<enzo-select.ng-untouched.ng-pristine.ng-invalid>** to be **visible**
cy:command
click
cy:xhr
GET https://dev.caronsale.de/api/v1/profile/salesman/e2e-buyer-alice@caronsale.de/contact
Status: 200
cy:xhr
GET https://dev.caronsale.de/api/v1/auction/salesman/counts?types=parked&filter=%7B%7D
Status: 200
cy:xhr
GET https://dev.caronsale.de/api/v2/auction/buyer/saved-search?filter={%22limit%22:10,%22offset%22:0}
Status: 200
cy:command
get [data-cy=enzo_flyout]
cy:command
assert expected **<div.flyout.ng-star-inserted>** to be **visible**
cy:command
get [data-cy=enzo_flyout]
cy:command
find .option
cy:command
last
cy:command
click
cy:command
get [data-cy=enzo_flyout]
cy:command
assert expected **[data-cy=enzo_flyout]** not to exist in the DOM
Actual: "[data-cy=enzo_flyout]"
Expected: "[data-cy=enzo_flyout]"
cy:xhr
GET https://dev.caronsale.de/api/v1/auction/salesman/count-saved-searches?searches=9db4e364-5ff3-4bc0-af42-4be7a574d2af&searches=6e625d25-6657-414d-860e-6f41ba135213&type=active
Status: 200
cy:command
get [data-cy=support-request-form_input-description]
cy:command
find textarea
cy:command
assert expected **<textarea>** to be **visible**
cy:command
type Test description
cy:command
get [data-cy=support-request-form_file-upload-1]
cy:command
shadow
cy:command
find input[type="file"]
cy:command
assert expected **<input>** to exist in the DOM
Actual: "<input>"
Expected: "<input>"
cy:command
selectFile Object{3}, {force: true}
cy:command
wait @cloudinaryUpload
cy:xhr
POST https://dev.caronsale.de/api/v1/media/signature
Status: 200
cy:xhr
(cloudinaryUpload) STUBBED POST https://api.cloudinary.com/v1_1/castle-tech-gmbh-dev/auto/upload
Status: 200
cy:command
get [data-cy=support-request-form_button-submit]
cy:command
assert expected **<enzo-button>** to be **visible**
cy:command
scrollIntoView
cy:command
click
cy:command
get @submitSupportRequest.all
cy:command
assert expected **[]** to have a length of **0**
cy:command
get .checkbox-wrapper
cons:error
TypeError: Cannot read properties of null (reading 'length')
    at Object.next (http://localhost:4200/support-request.component-LM2UUJG2.js:535:17)
    at ConsumerObserver.next (http://localhost:4200/chunk-S6TLEG7F.js:339:25)
    at SafeSubscriber._next (http://localhost:4200/chunk-S6TLEG7F.js:308:22)
    at SafeSubscriber.next (http://localhost:4200/chunk-S6TLEG7F.js:281:12)
    at emit (http://localhost:4200/chunk-S6TLEG7F.js:1738:20)
    at AsyncAction.emitWhenIdle (http://localhost:4200/chunk-S6TLEG7F.js:1749:7)
    at AsyncAction._execute (http://localhost:4200/chunk-S6TLEG7F.js:1568:12)
    at AsyncAction.execute (http://localhost:4200/chunk-S6TLEG7F.js:1557:24)
    at AsyncScheduler.flush (http://localhost:4200/chunk-S6TLEG7F.js:1637:26)
    at timer (http://localhost:4200/polyfill ...
cons:error
TypeError: Cannot read properties of null (reading 'length')
    at Object.next (http://localhost:4200/support-request.component-LM2UUJG2.js:535:17)
    at ConsumerObserver.next (http://localhost:4200/chunk-S6TLEG7F.js:339:25)
    at SafeSubscriber._next (http://localhost:4200/chunk-S6TLEG7F.js:308:22)
    at SafeSubscriber.next (http://localhost:4200/chunk-S6TLEG7F.js:281:12)
    at emit (http://localhost:4200/chunk-S6TLEG7F.js:1738:20)
    at AsyncAction.emitWhenIdle (http://localhost:4200/chunk-S6TLEG7F.js:1749:7)
    at AsyncAction._execute (http://localhost:4200/chunk-S6TLEG7F.js:1568:12)
    at AsyncAction.execute (http://localhost:4200/chunk-S6TLEG7F.js:1557:24)
    at AsyncScheduler.flush (http://localhost:4200/chunk-S6TLEG7F.js:1637:26)
    at timer (http://localhost:4200/polyfill ...
2) "before each" hook for "should submit form successfully when file is uploaded and terms checkbox is checked"
cy:command
clearLocalStorage
cy:command
visit /
cy:intercept
Method: POST
Matcher: "**/api/v1/users/user-request"
cy:xhr
GET https://dev.caronsale.de/api/v1/public/config/system
Status: 200
cy:xhr
GET https://dev.caronsale.de/api/v1/meta
Status: 200
cy:intercept
Method: GET
Matcher: "/\\/api\\/v2\\/auction\\/buyer\\/[A-Za-z0-9]{5}$/"
Mocked Response: req => {
const auctionId = req.url.split('/').pop();
console.log('AUCTION ID:', auctionId);
if (auctionId === TEST_AUCTION_ID_VALID) {
req.reply({
statusCode: 200,
body: { uuid: 'test-uuid', externalId: auctionId },
});
}
else {
req.reply({ statusCode: 404, body: { message: 'Auction not found' } });
}
}
cy:command
window
cy:command
task clearRequestHeaders
cy:intercept
Matcher: {"method":"GET","url":"**/authenticated-user"}
cy:command
window
cy:command
wrap {}
cy:fetch
POST https://cognito-idp.eu-central-1.amazonaws.com/
Status: 400
cons:log
Angular is running in development mode.
cy:xhr
GET https://res.cloudinary.com/castle-tech-gmbh/raw/upload/i18n/frontend-web/en.json?t=1771406917130
Status: 200
cy:command
wait @e2e-buyer-alice
Support Request Submitted
3) "before each" hook for "should display success view after form submission"
cy:command
clearLocalStorage
cy:command
visit /
cy:intercept
Method: POST
Matcher: "**/api/v1/users/user-request"
cy:xhr
GET https://dev.caronsale.de/api/v1/public/config/system
cy:xhr
GET https://dev.caronsale.de/api/v1/meta
cy:command
window
cy:command
task clearRequestHeaders
cy:intercept
Matcher: {"method":"GET","url":"**/authenticated-user"}
cy:command
window
cy:command
wrap {}
cy:fetch
POST https://cognito-idp.eu-central-1.amazonaws.com/
18 passing (2m)
3 failing
1) Support Request
Support Request Form
should require terms and conditions checkbox when file is uploaded:
AssertionError: Timed out retrying after 10000ms: Expected to find element: `.checkbox-wrapper`, but never found it.
    at Context.eval (webpack:///../e2e/caronsale-frontend-web/support-request.spec.cy.ts:401:0)
2) Support Request
Support Request Form
"before each" hook for "should submit form successfully when file is uploaded and terms checkbox is checked":
CypressError: Timed out retrying after 10000ms: `cy.wait()` timed out waiting `10000ms` for the 1st request to the route: `e2e-buyer-alice`. No request ever occurred.
https://on.cypress.io/wait
Because this error occurred during a `before each` hook we are skipping the remaining tests in the current suite: `Support Request Form`
    at cypressErr (http://localhost:4200/__cypress/runner/cypress_runner.js:75898:18)
    at Object.errByPath (http://localhost:4200/__cypress/runner/cypress_runner.js:75952:10)
    at checkForXhr (http://localhost:4200/__cypress/runner/cypress_runner.js:135185:84)
    at <unknown> (http://localhost:4200/__cypress/runner/cypress_runner.js:135211:28)
    at tryCatcher (http://localhost:4200/__cypress/runner/cypress_runner.js:1807:23)
    at Promise.attempt.Promise.try (http://localhost:4200/__cypress/runner/cypress_runner.js:4315:29)
    at whenStable (http://localhost:4200/__cypress/runner/cypress_runner.js:143587:68)
    at <unknown> (http://localhost:4200/__cypress/runner/cypress_runner.js:143528:14)
    at tryCatcher (http://localhost:4200/__cypress/runner/cypress_runner.js:1807:23)
    at Promise._settlePromiseFromHandler (http://localhost:4200/__cypress/runner/cypress_runner.js:1519:31)
    at Promise._settlePromise (http://localhost:4200/__cypress/runner/cypress_runner.js:1576:18)
    at Promise._settlePromise0 (http://localhost:4200/__cypress/runner/cypress_runner.js:1621:10)
    at Promise._settlePromises (http://localhost:4200/__cypress/runner/cypress_runner.js:1701:18)
    at Promise._fulfill (http://localhost:4200/__cypress/runner/cypress_runner.js:1645:18)
    at <unknown> (http://localhost:4200/__cypress/runner/cypress_runner.js:5450:46)
From Your Spec Code:
    at Context.eval (webpack:///../support/commands.ts:20:0)
3) Support Request
Support Request Submitted
"before each" hook for "should display success view after form submission":
CypressError: `cy.wrap()` timed out waiting `10000ms` to complete.
You called `cy.wrap()` with a promise that never resolved.
To increase the timeout, use `{ timeout: number }`
https://on.cypress.io/wrap
Because this error occurred during a `before each` hook we are skipping the remaining tests in the current suite: `Support Request Submitted`
    at <unknown> (http://localhost:4200/__cypress/runner/cypress_runner.js:121289:70)
    at tryCatcher (http://localhost:4200/__cypress/runner/cypress_runner.js:1807:23)
    at <unknown> (http://localhost:4200/__cypress/runner/cypress_runner.js:4186:41)
    at tryCatcher (http://localhost:4200/__cypress/runner/cypress_runner.js:1807:23)
    at Promise._settlePromiseFromHandler (http://localhost:4200/__cypress/runner/cypress_runner.js:1519:31)
    at Promise._settlePromise (http://localhost:4200/__cypress/runner/cypress_runner.js:1576:18)
    at Promise._settlePromise0 (http://localhost:4200/__cypress/runner/cypress_runner.js:1621:10)
    at Promise._settlePromises (http://localhost:4200/__cypress/runner/cypress_runner.js:1697:18)
    at _drainQueueStep (http://localhost:4200/__cypress/runner/cypress_runner.js:2407:12)
    at _drainQueue (http://localhost:4200/__cypress/runner/cypress_runner.js:2400:9)
    at Async._drainQueues (http://localhost:4200/__cypress/runner/cypress_runner.js:2416:5)
    at Async.drainQueues (http://localhost:4200/__cypress/runner/cypress_runner.js:2286:14)
From Your Spec Code:
    at Context.eval (webpack:///../support/commands.ts:16:0)
hould submit form successfully when file is uploaded and terms checkbox is check               
-- should display success view after form submission -- before each hook (faile               
d).png                                                                                         
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Artifacts

core/support-request.spec.cy.ts/Support_Request_--_Support_Request_Submitted_--_should_display_success_view_after_form_submission_--_before_each_hook_failed.png
Screenshot: core/support-request.spec.cy.ts/Support_Request_--_Support_Request_Submitted_--_should_display_success_view_after_form_submission_--_before_each_hook_failed.png
core/support-request.spec.cy.ts/Support_Request_--_Support_Request_Form_--_should_submit_form_successfully_when_file_is_uploaded_and_terms_checkbox_is_checked_--_before_each_hook_failed.png
Screenshot: core/support-request.spec.cy.ts/Support_Request_--_Support_Request_Form_--_should_submit_form_successfully_when_file_is_uploaded_and_terms_checkbox_is_checked_--_before_each_hook_failed.png
core/support-request.spec.cy.ts/Support_Request_--_Support_Request_Form_--_should_require_terms_and_conditions_checkbox_when_file_is_uploaded_failed.png
Screenshot: core/support-request.spec.cy.ts/Support_Request_--_Support_Request_Form_--_should_require_terms_and_conditions_checkbox_when_file_is_uploaded_failed.png